ADS-Flexstorm will accept returns on stock items that are in resaleable condition for up to 3 months from the order date. An item is deemed stock if a stocking distributor carries them. Once an RMA is entered for the units, a 10% restocking fee will be assessed to the order and it is the customer's duty to have the units returned within a month of the RMA being placed.
Any order placed for units straight from the state by state cross reference is deemed a returnable item and will be subject to a 25% restocking fee if it is not found to be a stock item.
Custom units and non-stock units not found on the state by state cross reference will NOT be accepted for returns unless otherwise advised differently by an affiliate of Flexstorm or ADS.